Returns & Exchanges
At AprilAire, we are committed to your indoor air quality and satisfaction. If you are not completely satisfied with your purchase, you may return eligible items in their original condition within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to return and receive a Return Merchandise Authorization (RMA).
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all filters, parts, and manuals are included to avoid restocking fees.
- 3.Ship to AprilAire
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned unit, we will process your refund to the original payment method within 7 to 10 business days.