Frequently Asked Questions

Everything you need to know about shopping with AprilAire.

What are your standard shipping times?

Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental US.

What is your return policy?

We offer a 30-day return policy for unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.

How can I track my order?

Once your order has shipped, you will receive an email confirmation with a tracking number and a link to the carrier's website to monitor your delivery progress.

Do you offer international shipping?

Currently, we only ship to addresses within the United States and Canada. We are working on expanding our shipping capabilities to other regions in the near future.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.

How do I know if a product is in stock?

Inventory status is updated in real-time on each product page. If an item is out of stock, you can sign up for email notifications to be alerted when it becomes available again.